Who has access to your data and who approves this access and are we notified?

The Access Control policy states that OperationsCommander has designated entities to monitor and control data access. Technical support personnel who require access to support clients or require access to perform job duties and responsibilities have access to client data. This may include programmers, system administrators, and client support staff. System administrators determine who requires such access based on aforementioned requirements.

We log our access to client data when we do either testing (upcoming releases for new functionality) or for support reasons.