Security Q & A

We take the security of our systems and data very seriously. This FAQ contains information regarding our security posture, including the methodologies, tools, and processes we use to safeguard our infrastructure and customer data.

Executive Summary of security measures

OperationsCommander (OPS-COM) is a cloud-based parking and security management platform that has been developed in-house for over 15 years.

Tomahawk Technologies Inc., the owner of OperationsCommander, is committed to maintaining a high level of information security. Its key priority is protecting customer information and carefully maintaining the information security of OPS-COM. OPS-COM is PCI SAQ D-SP 3.2.1 certified and is audited quarterly by a third party to maintain this certification. We are also currently TxRMP level 2 certified and are seeking our SOC 2 compliance.

Risk analysis forms the foundation of our security program. Risk assessments are periodically performed, and security is regularly discussed during weekly team meetings. Our security processes, roles, and responsibilities are clear and well-defined. All staff know our responsibilities and obligations when protecting our client’s data. OPS-COM is developed and maintained by inspired, skilled personnel who are committed to maintaining a high level of online security. OPS-COM has been designed to meet customers’ strict security requirements and industry best practices.

OPS-COM has a solid and secure foundation that is based on widely used security methods and protocols. It has been designed to protect data both in transit and at rest to ensure its confidentiality, integrity, and availability. Strict access control allows only authorized users to access the data.

Operation and maintenance of OPS-COM follow documented processes. Continuous monitoring of information security and system performance ensures that trained and competent personnel can respond to all deviations and incidents in a timely manner in accordance with the incident response process.

Tomahawk Technologies Inc is a proudly Canadian company serving the North American market.

Category: Security

Does your system require access to direct LDAP access for SSO in a hosted environment?

No

Category: Security

Please describe how SSO is implemented in your solution.

OperationsCommander implements single sign-on (SSO) for authentication into the application when requested. SSO is implemented with standard client/server technology. Supported SSO technology: SAML, LDAP, custom as scoped and developed for

Category: Security

Can the system be setup in multiple Data centers to support HA?

Yes

Category: Security

What redundancy and availability does the data center provide?

OperationsCommander has ensured redundancy strategies for equipment, systems, and processes to meet availability requirements, including redundancy in network components, production resources, supporting utilities, service providers, and processing sites.

Redundancy and high availability are implemented through our hosting provider; Digital Ocean.

Category: Security

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