How OPSCOM Pricing Works

OPSCOM is a modular platform. You pay for what your operation actually needs — not a predetermined package built around someone else’s requirements.

Most organizations start with one operational area: permit management, parking enforcement, or security and incident management. Each component delivers immediate value on its own. When you’re ready to expand, additional modules connect to the same shared database without re-implementation, data migration, or rebuilding existing workflows.

Pricing is based on your operational scale — the volume of permits and violations your organization processes annually, the modules you need, and the integrations your environment requires. There are no per-user fees and no seat-based licensing. Administrators, officers, and staff can all access the system without per-person costs.

What’s included in every OPSCOM deployment

Every OPSCOM deployment includes the operational foundation your team needs to run from day one:

• Permit management, violation processing, appeals, and online payment — all connected through one shared database
• A self-service portal for parkers to purchase permits, pay violations, and submit appeals online at any time
• Mobile enforcement on any device — iOS or Android — with real-time permit validation, digital chalking, evidence capture, and violation issuance
• Reporting across all modules — collection rates, patrol coverage, permit utilization, revenue by category
• Unlimited administrator accounts — no per-seat charges for your staff
• Hosting, maintenance, and support — OPSCOM is a fully managed cloud platform, no on-premise infrastructure required

Add the modules your operation needs

OPSCOM is built around four connected modules. Each is available individually or in combination, and each connects automatically to whatever else you have deployed.

ParkAdmin — Permit Management

The full permit lifecycle: registration, eligibility rules, multiple permit types, virtual plate-based permits, waitlist automation, self-service renewals, the Validator for tenant and departmental access, and third-party parking app integration. For higher education, Banner and PeopleSoft integration and SSO connectivity are available as add-ons. Learn more about ParkAdmin

ViolationAdmin — Parking Enforcement

Connected mobile enforcement: real-time permit validation, digital tire chalking, evidence capture, online appeals, repeat offender tracking, escalation workflows, and online payment. For Ontario municipalities, full Provincial Offences Act support including NIC automation, MTO vehicle owner lookup, and ARIS court integration is available as an add-on. Learn more about ViolationAdmin

PL8RDR — License Plate Recognition

Handheld, vehicle-mounted, and fixed camera LPR — all validating against the same live database as permits, enforcement, and security. Hardware, software licensing, and connectivity are priced separately so you configure the deployment that fits your environment and budget. Learn more about PL8RDR

IncidentAdmin — Incident and Security Management

Incident reporting, dispatch coordination, watchlists, evidence tracking, investigations, Clery Act compliance workflows, and security analytics — connected to the same database as parking, enforcement, and LPR. Available bundled with the core platform or as a standalone deployment. Learn more about IncidentAdmin

What determines your OPSCOM cost

Four factors drive the price of an OPSCOM deployment:

1. Transaction volume

OPSCOM pricing scales with operational volume — the number of permits, violations, and related transactions your organization processes annually. Smaller operations pay less than large universities or downtown municipal programs. Volume-based add-ons are available so you only pay for what you actually use.

2. Modules selected

Each module adds to the base cost. An organization running ParkAdmin and ViolationAdmin pays differently than one also running PL8RDR and IncidentAdmin. Modules can be added at any time — cost scales with capability, and adding a module doesn’t require re-implementing what’s already in place.

3. Integrations

Most common payment gateways are included in the standard platform. Specific integrations — SSO providers, student information systems like Banner and PeopleSoft, financial export formats — may carry a setup fee or annual recurring cost depending on the integration type. See all supported integrations

4. LPR hardware and connectivity

PL8RDR software licensing is separate from hardware and connectivity costs. Vehicle-mounted systems, fixed cameras, and handheld deployments have different hardware profiles. LTE connectivity for mobile units is a monthly recurring cost per device.

An alternative model: transaction-based pricing

For organizations where an annual SaaS subscription isn’t the right fit — smaller municipalities, private operators, and management companies handling multiple smaller properties — OPSCOM offers a transaction-based pricing arrangement. A percentage of processed payments covers platform access in place of upfront annual fees, lowering the barrier to entry for operations that need professional parking management without a significant annual commitment.

If your operation has variable enforcement volume or if upfront SaaS costs have been a barrier in evaluating platforms like OPSCOM, this model is worth discussing when you reach out.

How to get a proposal

OPSCOM proposals are built around your actual operation — the number of permits you issue, the enforcement volume you manage, the modules you need, and the integrations your environment requires.

The fastest path to a number is a 30-minute discovery call. We’ll ask about your current setup, what’s working and what isn’t, and what a connected platform would need to do for your organization. From there we can put together a proposal that reflects your specific deployment — not a list price that doesn’t map to how you’ll actually use the system.

Or explore how OPSCOM has performed for organizations like yours before you reach out:

• Cambrian College — 37% annual budget savings with connected permit management
• Town of Perth — 91% ticket collection rate with connected enforcement and payment
• Taylor University — 100% of needs met, Banner and SSO integrated
• View all client case studies

Frequently Asked Questions

How is OPSCOM priced?

OPSCOM is priced as an annual SaaS subscription, scaled by operational volume and the modules your organization deploys. There are no per-user or per-seat fees — unlimited administrator accounts are included. Volume-based add-ons allow cost to scale with actual usage rather than requiring organizations to pay for capacity they don’t need.

What does the base OPSCOM platform include?

The base platform includes permit management, violation processing, appeals, online payment, mobile enforcement on any device, digital tire chalking, a self-service parker portal, reporting across all modules, unlimited administrator accounts, and fully managed hosting and support. This covers the operational foundation for most parking programs.

Can we start with one module and add others later?

Yes. OPSCOM’s modular architecture is designed for exactly this. Organizations commonly start with permit management or enforcement and add LPR, IncidentAdmin, or both as their operation grows. Additional modules connect automatically through the shared database — no re-implementation or data migration required.

Does OPSCOM charge per user or per officer device?

No. OPSCOM does not charge per administrator or staff user. Mobile enforcement licensing is priced per device rather than per officer, with handheld and vehicle-mounted licensing available at different tiers depending on the enforcement workflow.

Is LPR hardware included in the software price?

No. PL8RDR software licensing and LPR hardware are priced separately. This allows organizations to use camera hardware they already own, source hardware independently, or purchase through OPSCOM — whichever fits the deployment best. LTE connectivity for mobile units is a monthly recurring cost per device.

Is there a pricing option for smaller operations?

Yes. OPSCOM is used by organizations ranging from small private parking operators and municipalities with a few hundred permits to large universities managing thousands of permits and violations annually. A transaction-based pricing model is also available for smaller operations where an annual SaaS commitment isn’t the right structure.

Does OPSCOM pricing include Ontario POA compliance features?

MTO vehicle owner lookup integration, automated NIC generation, and ARIS court process support are available as an add-on for Ontario municipalities operating under the Provincial Offences Act. This is priced as an annual recurring license separate from the base enforcement module.

How do I get a pricing proposal?

OPSCOM proposals are built around your actual operation — volume, modules, integrations, and environment — rather than a standard rate card. The fastest path is a 30-minute discovery call to discuss your current setup and what a connected platform would need to do for your organization.