Most people wouldn’t think parking enforcement and the boot would be a form of customer service, but it is. Those who have outstanding violations may not think so. However, for the rest of us who follow the parking rules by merely finding a spot to pay and paying for it to keep parking accessible and fair.…
Parking enforcement ROI is an appealing prospect for many who manage parking. LPR parking enforcement offers opportunities for improved management with reduced long-term costs. It can also open up opportunities for improved revenue generation. While the technology is not new, many want to better understand the associated costs and the projected return on investment (ROI)…
Full disclosure before we get too far into this. OPS-COM offers a single-vendor parking security system for related management so we’re clearly biased when it comes to this topic. We believe the benefits of a single vendor far out way the potential drawbacks. But, we’ll try to be objective in this blog because ultimately, we…
Parking permit overselling is a common practice in the industry. While it may not be popular among the general public, it is fundamentally required for efficient use of parking spaces. Generating the most revenue from each parking space can translate into keeping prices lower for all permit holders. There is a fine balance between maximizing…
The Clery Act has particular requirements about what reporting is required and how crimes are categorized. In April of this year, the US Department of Education adjusted their civil monetary penalties (CMPs) for any penalties assessed after April 20, 2017, and whose associated violations occurred after November 2, 2015. The changes are meant to “provide the 2017…
Perhaps you’re embarking on a full-scale parking master plan, or continually revising your plan year-to-year to accommodate changes and improvements. Understanding how to manage your lots and parking allocation planning is fundamental to the process. A good parking plan is well rounded, and allows for both future planning and revenue growth. At the same time,…
How are you managing your security and parking system maintenance? If you don’t give much thought to your security and parking system maintenance, you’re not alone. A recent article in Campus Safety talked about their survey results around security camera maintenance. Over half of the respondents felt that their security cameras had “moderate to significant maintenance…
Parking management software and business process management for parking isn’t just for the big guys. Smaller businesses or groups like your parking and security department have as much to gain from improvements in how this is accomplished. In 2016, AIIM released survey results where they suggested that 41% of companies who invested in business process management saw…
Consider these questions to get started. So, it’s time to put together a Request for Proposal (RFP) for your security or parking department. It might seem daunting, and let’s be honest, it just might be. Putting together an RFP can take a lot of time and effort. Some organizations benefit from purchasing departments that can…
Most parking and security operations eventually decide that technology is the answer to improve how they manage things. The more difficult question is where to start and how big of a leap forward is necessary. Parking security software management systems make life easier for operations of all sizes with all types of priorities. A very small…
Parking management RFP – where to start? Whether you’re looking to put together your first parking management RFP or you’ve done this before, starting with a review of best practices is always a good idea. After all, the quality of your RFP is often reflected back to you in the quality of the proposals you…
Not all private parking companies have gone down the road of issuing their parking violations. Smaller operations, in particular, might operate under the belief that the additional workload to manage violations is beyond their budget or their resources. If a small staff contingent is already overworked, why would they want to add another level of…
New features will make private parking management much easier for companies We recently blogged about how the entry point for private parking operations to manage violations is lower than many think. Many private parking groups struggle with understanding if the technology used by that campuses and municipalities are viable for their operation. We feel we’ve always had…
Managing parking in cities is challenging to say the least. In today’s fast-paced world, outdated enforcement systems no longer work. They are time-consuming and require many dedicated and expensive resources. Realizing this, more and more municipalities today are switching to smart parking management systems. These systems provide numerous benefits and create a process that’s more…
From simple things such as watching television or making calls to complex tasks like getting directions and making airline reservations, the technological revolution changes everything. Yet, when it comes to improving and increasing parking enforcement, many towns and cities continue to rely on old and outdated parking management solutions. Herein lies both the problem and the solution.…
