Parking and Security Case Study: Taylor University
About Taylor University
Taylor University, a renowned school in Upland, Indiana, sought a modern and delightful solution for managing parking and violations on campus.
The university’s previous system was outdated and cumbersome, hindering efficiency. It needed an intuitive, adaptable, and affordable cloud-based platform.
The Challenge
Parking permits and violations were a hassle for Taylor University’s IT team.
They had clear objectives:
- Transition to a flexible, cloud-based system
- Enable students to pay parking fines online
- Sync unpaid violations with student accounts
- Simplify IT management with a user-friendly system
The Solution
Thanks to a recommendation from Anderson University, Taylor University discovered the perfect
fit with OPS-COM!
They quickly implemented these innovative tools:
- ParkAdmin: To streamline parking permit management.
- ViolationAdmin: To efficiently track and enforce violations.
- SSO Integration: For secure and seamless user access.
- Banner Financial Report: To automatically add unpaid violations to student accounts.
OPS-COM also integrated print-on-demand ticketing, saving costs on pre-printed materials and
showcasing the adaptability of the system.
The Results
Taylor University’s transition to OPS-COM has been a resounding success. Students enjoy the convenience of paying tickets online, and the automatic syncing of unpaid violations with student accounts has simplified processes for everyone.
Here’s what Taylor’s team had to say:
- “We were sold on the simplicity, affordability, and outstanding references.“
- “We absolutely love the system! It’s been a huge improvement for us.“
- “OperationsCommander has exceeded our expectations. It’s incredibly easy to use, and the customer service is fantastic!“
Looking Ahead
Taylor University is already exploring adding the IncidentAdmin module to enhance campus security operations further.
OPS-COM is proud to partner with Taylor University in their journey toward more innovative, efficient, and delightful parking management.
